Planning is the whole service here
Every fleet account does the same four things: specifications, scheduling, terms and records. What changes from place to place is which of them carries the weight.
In the Interior it is scheduling, and specifically lead time. A tire that is not already in Alaska is weeks rather than days away, so the useful account is the one that knows in advance which sizes your operation cannot do without.
How that works in practice
- Tell the store what you run, by unit type, size and position, before anything fails.
- Flag the sizes you cannot substitute, so availability can be confirmed rather than assumed.
- Schedule the predictable work into the quiet weeks instead of the busy ones.
- Say what is coming: new equipment, a seasonal peak, a contract that adds units.
Tire stock for the state is held at the Purcell distribution location in Wasilla, which carries all nine categories, and the store draws on it.
Hours worth planning around
Fairbanks closes at 4:30 PM, half an hour earlier than Anchorage. For planned work that is a detail; for a vehicle you were hoping to collect at five it is not. Roadside assistance covers commercial units outside store hours.
What the account draws on
The services this store performs: 24-hour roadside assistance, heavy-duty truck alignment, car and light truck alignment and tire and wheel balancing.
No Alaska location offers retreading, wheel refurbishing or OTR services. Casings go to the Purcell plant in Portland, Oregon; ask the store how that is handled for your account.
Fleet services elsewhere in Alaska
- Fleet Services in Anchorage, AK, (907) 276-7515.
- Fleet Services in Wasilla, AK, (907) 376-4755, on the same site as the state's tire stock.
See the national fleet services page for the other 46 locations.