Fleet Services in Tucson, AZ

Mark Laster manages both the Tucson store and the Willcox store east on I-10. For a fleet that works across southern Arizona, that is a practical advantage worth building the account around.

The two stores are different sizes. Tucson runs seventeen services, from mining fleet services and OTR work through truck and trailer alignment to the full car and light truck list. Willcox runs six commercial services: roadside assistance, fleet services, OTR services, retreading, balancing and wheel refurbishing.

A fleet account that recognizes both can be arranged so each store does what it is equipped for. Tire supply, roadside calls and routine commercial tire work go to whichever store is closer to the unit. Alignment, light vehicle repair and mining program work come to Tucson. One manager sees the whole picture, which means one conversation when the arrangement needs changing rather than two.

The arrangement only works if dispatch and drivers know it. Put it on one page:

• Which units or routes are served from Tucson and which from Willcox.
• Which jobs always come to Tucson because Willcox does not offer them.
• Who at your company authorizes work at each store, and the limits.
• How you want work billed when a unit is serviced at either location.

Specifications by position and vehicle type. Scheduled work rather than reactive work. Terms settled once, which also decides how fast a roadside call moves. Records by unit, so cost per mile or per hour exists as a figure.

The unit list with sizes and positions, where the units are based, which stretches of road and which sites they work, what has been failing, and who authorizes work.

Willcox and Casa Grande also run fleet accounts.

The Tucson store carries all nine Purcell tire categories, is open Monday to Friday, 8:00 AM to 5:00 PM, and is managed by Mark Laster.

See the national fleet services page for the other 48 locations.