Bent is a different problem from worn
Both end up at the same shop and both produce similar complaints, and the distinction decides what the repair looks like.
Worn is gradual. Shocks, bushings, ball joints and tie rod ends degrade over years, the ride changes slowly, and the driver adapts at the same rate. The repair is replacing components that have reached the end of their lives.
Bent is sudden. A pothole taken hard, a curb hit at an angle, a collision however minor. A control arm, a strut or a knuckle can be deformed without anything looking obviously wrong, and the vehicle drives away.
The reason this matters: a bent component often cannot be corrected by alignment, because the adjustment range assumes the parts are the shape they left the factory. A vehicle that will not come into specification on the rack frequently has something bent rather than something maladjusted, and replacing the part is the only route.
If a vehicle hit something hard and has not driven the same since, say that when you book. It changes what gets looked at first.
Sudden or gradual is the question to answer
The national suspension repair page covers what the symptoms are. The useful question here is a different one: did they arrive slowly or all at once.
Gradual means wear, and the list on that page applies. Sudden means something was deformed, and the date it happened is the most useful thing you can bring with the vehicle.
If nobody can say when it changed, the answer is usually wear. If somebody can name the pothole, it usually is not.
Then align
Replacing suspension components changes the geometry, so alignment is the closing step rather than an optional extra. Both are done at this store, which means the order is right without a second appointment.
About this store
The Denver store runs seventeen services, carries all nine Purcell tire categories, and is managed by Jake Perry. Colorado Springs and Loveland also offer suspension repair.
See the national suspension repair page for all 34 locations.