Winter changes what a stopped unit needs
A breakdown in July is a tire problem. The same breakdown in January is a tire problem with a person attached to it, and the second half changes the priorities.
Say when you call whether the driver is safe and warm, because that determines what the store needs to do about them rather than about the truck. A unit stopped somewhere exposed with a driver who has no heat is a different call from one in a lit pull-off with the engine running, and the store cannot know which unless it is told.
Fleets that run this corridor in winter tend to equip for it eventually. Doing it in October rather than after the first bad night is the whole of the advice: warm clothing in the cab, something to drink, a working flashlight, and a charged phone rather than one at eight percent.
Winter is also what causes the call
Cold air carries less pressure, and a tire checked warm in September is low in December without anybody touching it. A tire running low builds heat, wears unevenly, and fails at a rate nothing else on this page approaches.
Checking pressures cold, through the season rather than once at the start of it, is the single habit that reduces winter callouts. It is also free.
The second habit is not driving on a failed tire. It usually ends the casing within a short distance and the unit tends to stop anyway, further from help and in worse conditions.
What is covered
Commercial units: tractors, trailers, straight trucks and equipment. Loveland carries all nine Purcell tire categories and opens at 7:00 AM.
Roadside assistance covers commercial units outside store hours of Monday to Friday, 7:00 AM to 5:00 PM.
What to have ready
The national roadside assistance page lists what any call needs. The winter addition is the one at the top of this page: say whether the driver is safe and warm before anything about the truck.
Authorization and billing are settled in advance on a fleet account, which removes the step that holds up a night call most often.
About this store
The Loveland store runs sixteen services and is managed by Joe Servin. Denver, Colorado Springs and Craig run the same service.
See the national roadside assistance page for all 48 locations.