Decide in advance how you will know it is working
Mobile service is easy to start and easy to keep doing without anybody ever establishing whether it is worth what it costs. A year in, the usual position is that it feels convenient, which is not the same as knowing.
Two or three numbers settle it, and they are worth agreeing at the start rather than reconstructing later.
Vehicle movements avoided. Count them. Every unit that would have been driven to a store and back, multiplied by the time that takes, is the thing the service is actually buying. Most fleets underestimate it because the trips were never recorded as a cost.
Unplanned events. Roadside calls and failures, before and after. If the scheduled inspections are doing their job, that number should fall, and if it has not then the visits are fitting tires rather than preventing problems.
Work completed per visit. A visit where half the units were out is a visit that cost full price for part of the value, and if that happens repeatedly it is a scheduling problem rather than a service problem.
Those three are enough. A fleet that tracks them can tell at a review whether to expand the arrangement, change the frequency, or stop.
What a review conversation should cover
What changed, what the three numbers say, and what the store observed that you would not have seen: which units keep needing attention, which positions are failing, and whether the fleet's condition is improving or drifting.
That last part is the half fleets rarely ask for, and it is free.
What the visit includes
Tire work, largely: fitting, changeovers, inspection, pressures, and casing collection for retreading.
Alignment, wheel refurbishing and the vehicle repair list need the shop. A unit that has already stopped is a roadside call.
About this store
The Reno store runs eighteen services, the longest list in Nevada, is open Monday to Friday, 8:00 AM to 4:30 PM, and is managed by Fred Sinfellow.
See the national mobile service page for all 7 locations.