Specify it rather than requesting it
In a fleet, balancing tends to happen when somebody asks for it, which means it happens when a driver complains, which means it happens on the units with the most vocal drivers.
That is not a sensible distribution. A quiet driver on a long run is the one whose tires are being worn in patches without anybody hearing about it.
The fix costs nothing. Put balancing in the specification rather than in the request queue: every fitting, every position, as a standing instruction on the fleet account rather than something decided per visit. It then applies to the units nobody is talking about, which are usually the ones covering the miles.
This store balances but does not align
Worth being clear about, because the two get confused and the nearest alternative is a drive.
A vibration that sits in a speed range and fades either side of it is balance. A pull, a wander, or tires worn unevenly across their face is alignment, and Hot Springs does not offer it: Mabelvale, Jonesboro and Springdale do.
A vibration that survives a balance is usually the wheel, and wheel refurbishing is here, so that much can be settled without going anywhere.
Why it matters beyond comfort
Patchy tread wear takes a set off early, and on a commercial tire it can cost the casing its retread value as well. The shake is the symptom; the tread and the casing are the bill.
The national tire and wheel balancing page covers the occasions worth asking for it.
About this store
The Hot Springs store carries all nine Purcell tire categories, is open Monday to Friday, 7:30 AM to 4:30 PM, and is managed by Jeff Risor.
See the national tire and wheel balancing page for all 51 locations.