The condenser is the part nobody looks at
Air conditioning problems get blamed on refrigerant. A large share of them are airflow.
The condenser sits at the front of the vehicle, ahead of the radiator, and its job is to dump heat into passing air. It is also the first thing to collect road debris, insects, grass seed and dust, and a condenser with its face packed up cannot shed what the system is asking it to shed.
What that feels like is air conditioning that works adequately at highway speed and poorly in traffic, where there is no airflow to make up for the blockage. That symptom is worth describing when you book, because it points at a different repair from a system that is simply low.
Topping up is not a repair
Air conditioning is sealed. If refrigerant is low it left through a leak, and recharging without finding the leak buys a season.
Finding the loss, repairing it and then restoring the correct charge is the service. An overcharged system cools worse than a correct one, which surprises people who assume more refrigerant means more cooling.
It does more than cooling
A failed system is slower to clear a windshield as well as hotter in July, for reasons the national A/C service page sets out.
Running the system a few minutes a month keeps the seals lubricated. In practice using the defroster does this on most vehicles.
Work vehicles collect it faster
A pickup or a van working construction sites, gravel roads or farm access is pushing considerably more material into the front of the vehicle than a commuter is.
Boise is a commercial and consumer store, so those vehicles are routine here rather than unusual. Ask for the condenser to be checked when the vehicle is in for something else: see cooling system service, which deals with the radiator immediately behind it.
About this store
The Boise store runs sixteen services, the longest list in Idaho, and is managed by Tyrel Perkins. Twin Falls and the Idaho Falls consumer store also offer A/C service.
See the national A/C service page for all 33 locations.