24-Hour Roadside Assistance in Boise, ID

Every fleet has an unwritten policy on spares, and most of them have never examined it.

A mounted spare on the unit turns some roadside calls into a ten-minute job somebody can do themselves. It also costs weight, space and the price of a tire doing nothing. For a long-haul unit the sums rarely favor it. For a service truck working a wide area with a size nobody stocks, they often do.

The conversation worth having is which of your units should carry one, in which size, and whether the spares you already have are serviceable. A spare that has sat under a truck for five years losing air is not a spare, and finding that out at midnight is the expensive way.

Commercial units: tractors, trailers, straight trucks, agricultural and off-highway equipment. Boise carries all nine Purcell tire categories, and it is the only Purcell location in Idaho offering OTR services, which matters when the unit that stopped is a machine rather than a truck.

The store is open Monday to Friday, 8:00 AM to 5:00 PM. Roadside assistance covers commercial units outside those hours.

The national roadside assistance page lists what any call needs. The one worth adding here is whether the stopped unit is a truck or a machine, since the two need different equipment sent to them.

Authorization and billing hold up more night calls than anything mechanical, and a fleet account settles both in advance.

A tire driven on with no air is usually a casing finished in a short distance, and Boise is the Purcell store with a retread plant on the same road. The casing is the part worth protecting, and it is lost by exactly this decision.

Stopping the unit when a tire fails is almost always cheaper than the miles to the next town.

The Boise store runs sixteen services, the longest list in Idaho, and is managed by Tyrel Perkins. Idaho Falls Commercial and Twin Falls run the same service.

See the national roadside assistance page for all 48 locations.